Ten lovely folks joined me at today’s Office hours (They’re every Thursday: sign up here). Thanks for coming everyone. Here’s a video recap of my advice from the session.
I was lucky enough that the master of facilitation himself, Dave Gray, co-author of Gamestorming, was in the room, to help answer questions about facilitation.
Topics today included:
moving to non “design” roles (why and how)
how to be a better facilitator
how to deal with bad leader behavior
how to influence planning (Brenda)
design strategy redux
how to make design more central (where is the center, really?)
how to get legal to allow recording customer conversations (a challenging one)
How to overcome perfectionism?
Art and Fear